Publikationen

Publikationen

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  • Wendt, Maurice; Schäfer, Sebastian; Schaarschmidt, Mario: Empowering Regional Bank Sales Through Embodied Conversational Agents: A Multiple Case Study. In: Proceedings of the Pre-ICIS SIG Services Workshop on Synergizing Service Ecosystems with AI. Bangkok, Thailand 2024. BIB DownloadDetails
  • Gurtner, Nadine; Gurtner, Sebastian; Schaarschmidt, Mario: Uncovering the Paradox of Affordable Innovation: The Divergent Effect of Innovativeness on Managers' Attitudes Toward Affordable Innovation. In: Creativity and Innovation Management (2024). BIB DownloadDetails
  • Schaarschmidt, Mario; Heidenreich, Sven; Bertram, Matthias; Dose, David: Passive innovation resistance in digital subscription services. In: Academy of Management Annual Meeting. Chicago, IL 2024. BIB DownloadDetails
  • Stol, Klaas-Jan; Schaarschmidt, Mario; Morgan, Lorraine: Does Adopting Inner Source Increase Job Satisfaction? A Social Capital Perspective using a Mixed-Methods Approach. In: Journal of Strategic Information Systems, Jg. 33 (2024) Nr. 1, S. 1-24. BIB DownloadDetails
  • Kuk, George; Schaarschmidt, Mario; Homscheid, Dirk: All of the same breed? A networking perspective of private-collective innovation. In: Journal of Business Research, Jg. 172 (2024). BIB DownloadDetails
  • Walsh, Gianfranco; Schaarschmidt, Mario: Taking Advantage of Algorithmic Preference to Reduce Product Returns in E-Commerce. In: International Conference on Information Systems (ICIS). Hyderabad, India 2023. BIB DownloadDetails
  • Schaarschmidt, Mario; Sainidis, Eustathios; Matheus, Thomas; El Kohli, Daniel: Absorptive capacity for innovation management control: Empirical evidence from hybrid product-service bundles. In: International Journal of Innovation Management (2023). BIB DownloadDetails
  • Schaarschmidt, Mario; Walsh, Gianfranco; Dose, David; Christ-Brendemühl, Sonja: Customer Integration, Fairness Perceptions, and Silent Endurance in Digital versus Human Service Interactions. In: European Management Journal, Jg. 41 (2023) Nr. 1, S. 34-46. BIB DownloadDetails
  • Schaarschmidt, Mario: Innovating beyond firm boundaries: Resource deployment control in open source software development. In: Information Technology & People, Jg. 36 (2023) Nr. 4, S. 1645-1668. BIB DownloadDetails
  • Schaarschmidt, Mario; Dose, David: Customer engagement in idea contests: Emotional and behavioral consequences of idea rejection. In: Psychology & Marketing, Jg. 40 (2023) Nr. 5, S. 888-909. BIB DownloadDetails
  • Schaarschmidt, Mario; Walsh, Gianfranco; Hietschold, Nadine; Segelitz-Karsten, Ariane: Affordable innovation rejection attitudes: Conceptualization, scale development, and validation. In: International Journal of Innovation Management, Jg. 26 (2022) Nr. 6, S. 1-32. BIB DownloadDetails
  • Stol, Klaas-Jan; Schaarschmidt, Mario; Goldblit, Shelly: Gamification in software engineering: the mediating role of developer engagement and job satisfaction. In: Empirical Software Engineering, Jg. 27 (2022) Nr. 2, S. 1-34. BIB DownloadDetails
  • Schaarschmidt, Mario; Dose, David: Revenge of the forgotten? Consequences of idea rejection in open innovation contests. In: Academy of Management Annual Meeting. Seattle, WA 2022. BIB DownloadDetails
  • Walsh, Gianfranco; Shiu, Edward; Schaarschmidt, Mario; Hassan, Louise: Digital presence in service recovery: The interactive effect of customer salutations and employee photographs in email signatures. In: Psychology & Marketing, Jg. 39 (2022) Nr. 12, S. 2361-2383. BIB DownloadDetails
  • Schaarschmidt, Mario; Walsh, Gianfranco; Evanschitzky, Heiner: Hybrid offerings sales capability: Conceptualization, scale development, and validation. In: British Journal of Management, Jg. 33 (2022) Nr. 3, S. 1560-1581. BIB DownloadDetails
  • Schaarschmidt, Mario; Bertram, Matthias; Von Korflesch, Harald: Digitally co-created corporate social responsibility: Testing the effectiveness of “You decide, we donate” approaches. In: Proceedings der Wirtschaftsinformatik WI22. Nürnberg 2022, S. 1-12. BIB DownloadDetails
  • Christ-Brendemühl, Sonja; Schaarschmidt, Mario: Customer fairness perceptions in augmented reality-based online services. In: Journal of Service Management, Jg. 33 (2022) Nr. 1, S. 9-32. BIB DownloadDetails
  • Schaarschmidt, Mario; Bertram, Matthias; Knobloch, Marius: Last mile drone delivery services: Adoption barriers before and during the COVID-19 pandemic. In: International Conference on Information Systems (ICIS). Austin, TX 2021. BIB DownloadDetails
  • Schaarschmidt, Mario; Walsh, Gianfranco; Ivens, Stefan: Digital war for talent: How profile reputations on company rating platforms drive job seekers' application intentions. In: Journal of Vocational Behavior, Jg. 113 (2021). BIB DownloadDetails
  • Schaarschmidt, Mario; Walsh, Gianfranco; Segelitz-Karsten, Ariane; Hietschold, Nadine; Gurtner, Sebastian; Reinhardt, Ronny: Why do innovation managers put a premium on premium?. In: Academy of Management Annual Meeting Best Paper Proceedings. Virtual Meeting 2021. BIB DownloadDetails
  • Ivens, Stefan; Schaarschmidt, Mario; Könsgen, Raoul: When employees speak as they like: Bad mouthing in social media. In: Corporate Reputation Review, Jg. 24 (2021) Nr. 1, S. 1-13. BIB DownloadDetails
  • Höber, Björn; Schaarschmidt, Mario; Von Korflesch, Harald: Internal idea contests: Work environment perceptions and the moderating role of power distance. In: Journal of Innovation & Knowledge, Jg. 6 (2021) Nr. 1, S. 1-10. BIB DownloadDetails
  • Schaarschmidt, Mario; Bertram, Matthias: Digital business intensity and constructive process deviance: A study of reactions to digitization-focused process innovation. In: International Journal of Innovation Management, Jg. 24 (2020) Nr. 7. BIB DownloadDetails
  • Schaarschmidt, Mario; Walsh, Gianfranco: Social media-driven antecedents and consequences of employees’ awareness of their impact on corporate reputation. In: Journal of Business Research, Jg. 117 (2020), S. 718-726. BIB DownloadDetails
  • Walsh, Gianfranco; Yang, Zhiyong; Dahling, Jason; Schaarschmidt, Mario; Takahashi, Ikuo: Effects of Service Employees’ Negative Personality Traits on Emotional Labor and Job satisfaction—Evidence from Two Countries. In: Management Decision, Jg. 58 (2020) Nr. 6, S. 1035-1052. BIB DownloadDetails
  • Christ-Brendemühl, Sonja; Schaarschmidt, Mario: The impact of service employees’ technostress on customer satisfaction and delight: A dyadic analysis. In: Journal of Business Research, Jg. 117 (2020), S. 378-388. BIB DownloadDetails
  • Walsh, Gianfranco; Schaarschmidt, Mario; Teng, Lefa: Cross-cultural assessment of a short scale to measure employees’ company reputation–related social media competence. In: Corporate Reputation Review, Jg. 23 (2020) Nr. 2, S. 78-91. BIB DownloadDetails
  • Schaarschmidt, Mario; Könsgen, Raoul: Good citizen, good ambassador? Linking employees' reputation perceptions with supportive behavior on Twitter. In: Journal of Business Research, Jg. 117 (2020), S. 754-763. BIB DownloadDetails
  • Seiferth, A.; Schaarschmidt, Mario: Sharing Personal Health and Fitness Data with Health Insurance Providers: An Empirical Study Considering Trust and Risk. In: Hawaii International Conference on System Sciences (HICSS). Maui, Hawaii 2020. BIB DownloadDetails
  • Schaarschmidt, Mario; Stol, Klaas-Jan; Walsh, Gianfranco; Bertram, Matthias: Lead Users’ Innovative Work Behavior in Digital Platform Ecosystems: A Large Scale Study of App Developers. In: International Conference on Information Systems (ICIS). Munich, Germany 2019. BIB DownloadDetails
  • Walsh, Gianfranco; Schaarschmidt, Mario; Shiu, Edward; Hassan, Louise: Effectiveness of post-service failure email-based recovery efforts: some experimental evidence. In: International Conference on Information Systems (ICIS). Munich, Germany 2019. BIB DownloadDetails
  • Schaarschmidt, Mario; Homscheid, Dirk; Kilian, Thomas: Application developer engagement in open software platforms: An empirical study of Apple iOS and Google Android developers. In: International Journal of Innovation Management, Jg. 23 (2019) Nr. 4. BIB DownloadDetails
  • Christ-Brendemühl, Sonja; Schaarschmidt, Mario: Frontline backlash: Service employees' deviance from digital processes. In: Journal of Services Marketing, Jg. 31 (2019) Nr. 7, S. 936-945. BIB DownloadDetails
  • Schaarschmidt, Mario; Bertram, Matthias: Process deviance as a reaction to digitization-induced process innovation? A comparison of IT professionals and non-IT professionals. In: Academy of Management Annual Meeting. Boston, MA 2019. BIB DownloadDetails
  • Schaarschmidt, Mario; Walsh, Gianfranco; Von Korflesch, Harald (Hrsg.): Online-Reputationskompetenz von Mitarbeitern: Mit Social-Media-Reputationsmanagement das Unternehmensimage stärken. Springer, 2019. BIB DownloadDetails
  • Bertram, Matthias; Schaarschmidt, Mario: Digitalisierung und soziale Medien im Handwerk: Ergebnisse einer Studie im Bereich Heizungs-, Sanitär- und Klimatechnik. In: Schaarschmidt, Mario; Walsh, Gianfranco; Von Korflesch, Harald (Hrsg.): Online-Reputationskompetenz von Mitarbeitern: Mit Social-Media-Reputationsmanagement das Unternehmensimage stärken. Springer, Wiesbaden 2019, S. 197-211. BIB DownloadDetails
  • Schaarschmidt, Mario; Stol, Klaas-Jan: Company Soldiers and Gone-Natives: Role Conflict and Career Ambition Among Firm-Employed Open Source Developers. In: International Conference on Information Systems (ICIS). San Francisco, CA 2018. BIB DownloadDetails
  • Walsh, Gianfranco; Schaarschmidt, Mario; Ivens, Stefan: Assessing the Effects of Multichannel Service Provider Corporate Reputation on Customer New Product Adoption and RFM Value.. In: Journal of Service Management, Jg. 29 (2018) Nr. 4, S. 680-702. BIB DownloadDetails
  • Könsgen, Raoul; Schaarschmidt, Mario; Ivens, Stefan; Munzel, Andreas: Finding meaning in contradiction: Effects of discrepant online reviews on job application intentions. In: Journal of Interactive Marketing, Jg. 43 (2018), S. 165-177. BIB DownloadDetails
  • Schaarschmidt, Mario; Walsh, Gianfranco; Evanschitzky, Heiner: Customer Interaction and Innovation in Hybrid Offerings: Investigating Moderation and Mediation Effects for Goods and Services Innovation. In: Journal of Service Research, Jg. 21 (2018) Nr. 1, S. 119-134. BIB DownloadDetails
  • Schaarschmidt, Mario; Ivens, Stefan; Homscheid, Dirk: Dr. Miller or Dr. Smith? Patients’ Intentions to Make Appointments on Physician Rating Platforms. In: International Conference on Information Systems (ICIS). Seoul, South Korea 2017. BIB DownloadDetails
  • Walsh, Gianfranco; Schaarschmidt, Mario; Teng, Lefa: The reputation-related social media competence among employees in Germany, China and the U.S.: A cross-cultural scale validation. In: International Conference on Information Systems (ICIS). Seoul, South Korea 2017. BIB DownloadDetails
  • Ivens, Stefan; Schaarschmidt, Mario; Höber, Björn: Enemy in the house? Antecedents of employees’ company-related bad mouthing in social media. In: Americas Conference on Information Systems (AMCIS). Boston, MA 2017. BIB DownloadDetails
  • Könsgen, Raoul; Schaarschmidt, Mario; Vasilieva, Olga: A user-centered perspective on mHealth: Understanding patients’ intentions to use mobile video consultation services. In: Americas Conference on Information Systems (AMCIS). Boston, MA 2017. BIB DownloadDetails
  • Schaarschmidt, Mario; Höber, Björn: Digital booking services: Comparing online with phone reservation services. In: Journal of Services Marketing, Jg. 31 (2017) Nr. 7, S. 704-719. BIB DownloadDetails
  • Höber, Björn; Schaarschmidt, Mario: Transforming from Service Providers to Solution Providers – Implications for Customer-Provider Relationships and Customer-induced Solution Innovation. In: International Journal of Technology Management, Jg. 73 (2017) Nr. 1/2/3, S. 65-90. BIB DownloadDetails
  • Walsh, Gianfranco; Schaarschmidt, Mario; Ivens, Stefan: Effects of customer-based corporate reputation on perceived risk and relational outcomes: Evidence from gender moderation in fashion retailing. In: Journal of Product & Brand Management, Jg. 26 (2017) Nr. 3, S. 227-238. BIB DownloadDetails
  • Könsgen, Raoul; Stock, Steffen; Schaarschmidt, Mario: Fraud-Detection im Gesundheitswesen: Data-Mining zur Aufdeckung von Abrechnungsbetrug.. In: HMD - Praxis der Wirtschaftsinformatik, Jg. 54 (2017) Nr. 1, S. 146-155. BIB DownloadDetails
  • Koschmider, Agnes; Schaarschmidt, Mario: A Crowdsourcing-based Learning Approach to activate Active Learning.. In: DeLFI-Tagung, GI-Fachgruppe e-Learning, Lecture Notes in Informatics (LNI). Chemnitz 2017. BIB DownloadDetails
  • Bertram, Matthias; Schaarschmidt, Mario; Von Kortzfleisch, Harald: Software product customization: Resources and capabilities that drive use and exchange value. In: International Conference on Information Systems (ICIS). Dublin, Ireland 2016. BIB DownloadDetails
  • Schaarschmidt, Mario: Frontline employees’ participation in service innovation implementation: The role of perceived external reputation. In: European Management Journal, Jg. 34 (2016) Nr. 5, S. 540-549. BIB DownloadDetails
  • Homscheid, Dirk; Schaarschmidt, Mario; Staab, Steffen: Firm-sponsored developers in open source software projects: A social capital perspective. In: European Conference on Information Systems (ECIS). Istanbul, Turkey 2016. BIB DownloadDetails
  • Höber, Björn; Schaarschmidt, Mario; Von Kortzfleisch, Harald: Work environment perceptions as determinants of affective commitment and participation in corporate innovation contests.. In: European Conference on Information Systems (ECIS). Istanbul, Turkey 2016. BIB DownloadDetails
  • Homscheid, Dirk; Schaarschmidt, Mario: Between Organization and Community: Investigating Turnover Intention Factors of Firm-Sponsored Open Source Software Developers. In: ACM Web Science Conference. Hannover, Germany 2016. BIB DownloadDetails
  • Walsh, Gianfranco; Dahling, Jason; Schaarschmidt, Mario; Brach, Simon: Surface Acting Outcomes Among Service Employees with Two Jobs: Investigating Moderation and Mediation Effects. In: Journal of Service Management, Jg. 27 (2016) Nr. 4, S. 534-562. BIB DownloadDetails
  • Walsh, Gianfranco; Schaarschmidt, Mario; Von Kortzfleisch, Harald: Employees’ company reputation-related social media competence: Scale development and validation. In: Journal of Interactive Marketing, Jg. 19 (2016), S. 46-59. BIB DownloadDetails
  • Walsh, Gianfranco; Evanschitzky, Heiner; Schaarschmidt, Mario; Walgenbach, Peter: Service productivity: What stops service firms from measuring it?. In: Journal of Organisational Transformation and Social Change, Jg. 13 (2016) Nr. 1, S. 5-25. BIB DownloadDetails
  • Könsgen, Raoul; Schaarschmidt, Mario: Key Performance Indicators für Software as a Service. In: HMD - Praxis der Wirtschaftsinformatik, Jg. 53 (2016) Nr. 5, S. 662-673. BIB DownloadDetails
  • Schaarschmidt, Mario; Bertram, Matthias; Walsh, Gianfranco; Von Kortzfleisch, Harald: Customer Knowledge and Requirements Engineering in Customization Projects: A Multi-Method Case Study.. In: International Conference on Information Systems (ICIS). Fort Worth, TX 2015. BIB DownloadDetails
  • Ivens, Stefan; Walsh, Gianfranco; Schaarschmidt, Mario: Does Being Reputable Drive Customer Equity? Evidence from E-Commerce. In: International Conference on Information Systems (ICIS). Fort Worth, TX 2015. BIB DownloadDetails
  • Ivens, Stefan; Schaarschmidt, Mario: Does reputable employee behavior in social networks affect customers’ trust and word of mouth? An experimental study. In: European Conference on Information Systems (ECIS). Münster 2015. BIB DownloadDetails
  • Homscheid, Dirk; Kunegis, Jerome; Schaarschmidt, Mario: Private-Collective Innovation and Open Source Software: Longitudinal Insights from Linux Kernel Development. In: Open and Big Data Management and Innovation, Lecture Notes Computer Sciences (LNCS). 93. Auflage. Delft, The Netherlands 2015. BIB DownloadDetails
  • Homscheid, Dirk; Kilian, Thomas; Schaarschmidt, Mario: Offen versus geschlossen - Welchen Zusammenhang gibt es zwischen Apple iOS- und Android-App-Entwicklern?. In: Proceedings der Wirtschaftsinformatik (WI2015). Osnabrück 2015. BIB DownloadDetails
  • Schaarschmidt, Mario; Walsh, Gianfranco; Von Kortzfleisch, Harald: How Do Firms Control Open Source Software Communities? A Framework and Empirical Analysis of Different Governance Modes. In: Information and Organization, Jg. 25 (2015) Nr. 2, S. 99-114. BIB DownloadDetails
  • Schaarschmidt, Mario; Walsh, Gianfranco; Bertram, Matthias; Von Kortzfleisch, Harald: Customer-Induced Interactions and Innovation in Professional Services: The Case of Software Customization. In: International Journal of Innovation Management, Jg. 19 (2015) Nr. 2. BIB DownloadDetails
  • Schaarschmidt, Mario; Walsh, Gianfranco; Ivens, Stefan: Perceived External Reputation as a Driver of Organizational Citizenship Behavior: Replication and Extension. In: Corporate Reputation Review, Jg. 18 (2015) Nr. 4, S. 314-336. BIB DownloadDetails
  • Schaarschmidt, Mario; Von Kortzfleisch, Harald: Firms’ Resource Deployment and Project Leadership in Open Source Software Development. In: International Journal of Innovation and Technology Management, Jg. 12 (2015) Nr. 1. BIB DownloadDetails
  • Walsh, Gianfranco; Möhring, Michael; Koot, Christian; Schaarschmidt, Mario: Preventive Product Returns Management Systems - A Review and Model. In: European Conference on Information Systems (ECIS). Tel Aviv, Israel 2014. BIB DownloadDetails
  • Schaarschmidt, Mario; Kilian, Thomas: Impediments to Customer Integration into the Innovation Process: A Case Study in the Telecommunications Industry. In: European Management Journal, Jg. 32 (2014) Nr. 2, S. 350-361. BIB DownloadDetails
  • Schaarschmidt, Mario; Von Kortzfleisch, Harald: Examining Investment Strategies of Venture Capitalists in Open Source Software. In: International Journal of Innovation and Technology Management, Jg. 19 (2014) Nr. 4, S. 1-19. BIB DownloadDetails
  • Von Kortzfleisch, Harald; Walsh, Gianfranco; Loos, Peter; Schaarschmidt, Mario; Kutsch, Horst; Fettke, Peter (Hrsg.): Produktivität von Customization Services: Messung, Bewertung und Steuerung am Beispiel industrieller Dienstleistungen. EUL Verlag, Lohmar 2014. BIB DownloadDetails
  • Schaarschmidt, Mario; Walsh, Gianfranco; MacCormack, Alan; Von Kortzfleisch, Harald: A Problem-Solving Perspective on Governance and Product Design in Open Source Software Projects: Conceptual Issues and Exploratory Evidence. In: International Conference on Information Systems (ICIS). Mailand, Italien 2013. BIB DownloadDetails
  • Schaarschmidt, Mario; Walsh, Gianfranco; Von Kortzfleisch, Harald: How Do Firms Control Open Source Software Communities? An Empirical Analysis Based on Different Governance Modes. In: Academy of Management Annual Conference. Boston, MA 2012. BIB DownloadDetails
  • Lindermann, Nadine; Schaarschmidt, Mario; Von Kortzfleisch, Harald: Participation and control in online communities: Comparing three cases of user involvement in service networks. In: European Conference on Information Systems (ECIS). Barcelona, Spain 2012. BIB DownloadDetails
  • Schaarschmidt, Mario; Kilian, Thomas: Peripheral Motivation and Creativity in Controlled Platforms: An Analysis Based on Facebook and iPhone Application Developers.. In: European Conference on Information Systems (ECIS). Barcelona, Spain 2012. BIB DownloadDetails
  • Bertram, Matthias; Schaarschmidt, Mario; Von Kortzfleisch, Harald: Customization of Product Software: Insight from an Extensive IS Literature Review. In: Shaping the Future of ICT Research. Methods and Approaches: IFIP WG 8.2, Working Conference. Tampa, FL 2012. BIB DownloadDetails
  • Walsh, Gianfranco; Schaarschmidt, Mario; Von Kortzfleisch, Harald: Harnessing Free External Resources: Evidence from the Open Source Field. In: International Conference on Information Systems (ICIS). Orlando, FL 2012. BIB DownloadDetails
  • Schaarschmidt, Mario; Bertram, Matthias; Zerwas, Dorothee; Von Kortzfleisch, Harald: Kommerzialisierungsansätze in Open-Source-Software Projekten. In: HMD – Praxis der Wirtschaftsinformatik, Jg. 283 (2012), S. 6-16. BIB DownloadDetails
  • Schaarschmidt, Mario; Von Kortzfleisch, Harald; Valcarcel, Sylvia; Lindermann, Nadine: Web 2.0 Enabled Employee Collaboration in SME Networks: A CEO’s Perspective.. In: European Conference on Information Systems (ECIS). Helsinki, Finland 2011. BIB DownloadDetails
  • Schaarschmidt, Mario; Bertram, Matthias; Von Kortzfleisch, Harald: Exposing Differences of Governance Approaches in Single and Multi Vendor Open Source Software Development. In: IFIP International Working Conference on Governance and Sustainability in Information Systems. Hamburg 2011, S. 16-28. BIB DownloadDetails
  • Von Kortzfleisch, Harald; Schaarschmidt, Mario; Magin, Philipp: Open Scientific Entrepreneurship. In: International Journal of Open Source Software & Processes, Jg. 2 (2010) Nr. 4, S. 48-66. BIB DownloadDetails
  • Schaarschmidt, Mario; Von Kortzfleisch, Harald: Divide et Impera! The Role of Firms in Large Open Source Software Consortia. In: Americas Conference on Information Systems (AMCIS). San Francisco, CA 2009. BIB DownloadDetails