Publications

Type of Publication: Article in Journal

Surface Acting Outcomes Among Service Employees with Two Jobs: Investigating Moderation and Mediation Effects

Author(s):

Walsh, Gianfranco; Dahling, Jason; Schaarschmidt, Mario; Brach, Simon

Title of Journal:

Journal of Service Management

Volume (Publication Date):

27 (2016)

Number of Issue:

4

pages:

534-562

Citation:

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