Type of Publication: Article in Collected Edition

Front line service providers with two jobs: antecedents of naturally felt emotions

Author(s):

Walsh, Gianfranco; Schaarschmidt, Mario

Editor:

Bridges, E.; Fowler, K.

Title of Anthology:

The Routledge Handbook of Service Research Insights and Ideas

pages:

214-226

Publisher:

Routledge

Publication Date:

2020

Citation:

Download BibTeX