Publications

Publications

Type of Publication: Article in Journal

Customer Integration, Fairness Perceptions, and Silent Endurance in Digital versus Human Service Interactions

Author(s):
Schaarschmidt, Mario; Walsh, Gianfranco; Dose, David; Christ-Brendemühl, Sonja
Title of Journal:
European Management Journal
Volume (Publication Date):
41 (2023)
Number of Issue:
1
pages:
34-46
Citation:
Download BibTeX